Device42 Reviews

Device42 Description

Device42 is a robust and comprehensive data center and network management software designed by IT engineers to help them discover, document and manage Data Centers and overall IT. Device42 provides actionable insight into enterprise infrastructures. It clearly identifies hardware, software, services, and network interdependencies. It also features powerful visualizations and an easy-to-use user interface, webhooks and APIs. Device42 can help you plan for network changes and reduce MTTR in case of an unexpected outage. It provides everything you need for maintenance, audits and warranty, license certificate, warranty and lifecycle management, passwords/secrets and inventory, asset tracking and budgeting, building rooms and rack layouts... Device42 can integrate with your favorite IT management tools. This includes integration with SIEM, CM and ITSM; data mapping; and many more! As part of the Freshworks family, we are committed to, and you should expect us to provide even better solutions and continued support for our global customers and partners, just as we always have. Need help deciding? Talk to one of our software experts for free. They will help you select the best software for your business. Download Asset

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Pricing

Pricing Starts At: $1499.00/year Pricing Information: Pricing is based on the number of devices and IP addresses. Free Trial: Yes Learn More

Integrations

API: Yes, Device42 has an API View Integrations

Reviews - 26 Verified Reviews

Total ease features design support See More Reviews Write a Review

Company Details

Company: Device42, A Freshworks Company Year Founded: 2011 Headquarters: United States Website: www.device42.com Update This Listing

Media

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Location Inventory and Hierarchy Dashboard

Product Details

Platforms Web-Based Linux On-Premises Types of Training Training Docs Live Training (Online) Webinars Training Videos Customer Support Business Hours Live Rep (24/7) Online Support

Device42 Features and Options

IT Asset Management Software

Asset Tracking Audit Management Compliance Management Configuration Management Contract/License Management Cost Tracking Depreciation Management IT Service Management Inventory Management Maintenance Management Procurement Management Requisition Management Supplier Management

Network Mapping Software

Color Codes / Icons Compliance Management Device Auto Discovery Hierarchical Mapping Location-Based Mapping Map Exporting On-Demand Mapping Reporting/Analytics Self-Updating Maps Web Traffic Reporting

IT Management Software

Capacity Monitoring Compliance Management Event Logs Hardware Inventory IT Budgeting License Management Patch Management Remote Access Scheduling Software Inventory User Activity Monitoring

CMDB Software

Change Management Configuration Management Data Visualization Device Auto Discovery IT Asset Management Impact Management License Management Performance Management Relationship Mapping

ITSM Software

Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal

Asset Tracking Software

Activity Tracking Audit Trails Barcoding / RFID Checkout / Check-In Depreciation Tracking Disposal Tracking Inventory Management Location Tracking QR Codes Reservations Service History

Data Center Management Software

Audit Trail Behavior-Based Acceleration Cross Reference System Device Auto Discovery Diagnostic Testing Import / Export Data JCL Management Multi-Platform Multi-User Power Management Sarbanes-Oxley Compliance

Barcoding Software

Barcode Generation Barcode Scanning Custom Labels Inventory Management Label Templates RFID Receiving Labels Serial Number Tracking Shipping Labels

Network Access Control (NAC) Software

Authentication Authorization Automated Hotfix / Updates Centralized Policy Management Dashboard Device Auto-Provisioning Device Self-Registration Posture Assessment Quarantine / Remediation Secure Guest Access

Inventory Management Software

Alerts/Notifications Barcoding / RFID Forecasting Inventory Optimization Kitting Manufacturing Inventory Management Mobile Access Multi-Channel Management Product Identification Reorder Management Reporting/Analytics Retail Inventory Management Supplier Management Warehouse Management

DevOps Software

Approval Workflow Dashboard KPIs Policy Management Portfolio Management Prioritization Release Management Timeline Management Troubleshooting Reports

Continuous Integration Software

Build Log Change Management Configuration Management Continuous Delivery Continuous Deployment Debugging Permission Management Quality Assurance Management Testing Management

IP Address Management (IPAM) Software

IT Documentation Software

Shadow IT Discovery Tool

Capacity Planning Software

Application Dependency Mapping Tool

Network Configuration Software

Data Center Infrastructure Management (DCIM) Software

Cable Management Software

Device42 Lists

ISO 27001 Compliance

Device42 User Reviews

Write a Review Filters: Rating ●All ● ★ ● ★★ ● ★★★ ● ★★★★ ● ★★★★★ Organization Size ●All ● 1 - 25 ● 26 - 99 ● 100 - 499 ● 500 - 999 ● 1,000 - 4,999 ● 5,000 - 9,999 ● 10,000 - 19,999 ● 20,000 or More User's Role ●All ● User ● Administrator ● Deployment Duration of Use ●All ● Free Trial ● Less than 6 months ● 6-12 months ● 1-2 years ● 2+ years Usage Frequency ●All ● Daily ● Weekly ● Monthly ● Yearly Name: Joshua C. Job Title: System Analyst Length of product use: 2+ Years Used How Often?: Daily Role: User Organization Size: 500 - 999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Great tool for all your IT needs.

Date: Jul 28 2021 Summary: Our assessment and planning is now simple with Device42. We have been able to deliver IT operations with greater efficiency, maintain compliance and migrate with ease data to the cloud. Positive: It is easy to install and configure. The reports are completely customizable. Seamless integration with third party applications. It allows us to discover networks, physical and virtual servers easily and import data. It allows visualizing of application dependency mapping. Negative: Occasionally the system may be slow which can cause decrease in speed of completing tasks. Read More... 1user found this review useful. Name: Ashika B. Job Title: Full Stack Developer Length of product use: 2+ Years Used How Often?: Daily Role: User Organization Size: 1,000 - 4,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

A tool for outstanding asset management.

Edited: Jul 21 2021 Summary: Overall, Device 42 is an asset management tool for all the IT needs. It helps in keeping track of large amount of data center. Positive: The best feature of Device 42 is that it is highly customizable and flexible in terms of integration with other software programs. The user interface of the software is designed in such a way that it displays all the necessary data in an organized manner. It offers various pre-defined reports and built-in dependency mapping topologies that cut down the input time and increases the overall productivity. Negative: The user interface and the graphics used in the software feels a bit outdated in use. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Associate Length of product use: Less than 6 months Used How Often?: Monthly Role: User Organization Size: 1 - 25 Features Design Ease Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Great product

Edited: Jul 07 2021 Summary: In general, this product is great to work with and has scaled with our business needs. It was very helpful to have during the Covid-19 lock downs. Positive: Device42 is a great software product that our business team really requires to work on a day to day basis. It is very helpful and really increases productivity. Negative: Not many issues specifically with the product or software. There could be some more functionality built into the product. Read More... 1user found this review useful. Name: ANKIT H. Job Title: Manager Length of product use: 2+ Years Used How Often?: Daily Role: User, Administrator, Deployment Organization Size: 20,000 or More Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Powerful and Easy to use DC Infrastructure Discovery Tool

Edited: Jul 04 2021 Summary: - Huge amount of tools for autodiscovery ones equipment - Center Agents can scan devices even over extremely secure networks - Wide range of additional parameters for assets and devices - Custom Fields support with advance options - Multitenancy. Flexible setting of permissions - Lifecycles. From the moment of purchase of equipment to its disposal - Floorplans. One can add any equipment if one wants and see it on the layout Positive: The Room, Rack, and Device model layouts are some of the best features in Device 42. Very much a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for ones IT companies. Negative: The UI is a bit dated, lacks modern graphic elements like one we need for a pure data center operations. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Associate Length of product use: Less than 6 months Used How Often?: Yearly Role: User Organization Size: 1,000 - 4,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Device42 Review

Date: Jul 01 2021 Summary: I had a good experience using Device42 - i would recommend it mostly due to its customizability + its support staff. Positive: I like how customizable and versatile of an infrastructure platform Device42 is. The support is better than its peers. Negative: It can feel slow at times/somewhat laggy, due to how central it is. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: RA Length of product use: Less than 6 months Used How Often?: Daily Role: User Organization Size: 10,000 - 19,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Review about Device 42 tool

Edited: May 31 2021 Summary: Over all I can say that its a very productive tool. In my entire career I have work with many tools but this one is really amazing. I have always recommend this tool to everyone. Positive: I have been working on this tool since long time. It a very efficient and reliable tool. It gives a good user experience to the user. Negative: Nothing much to write. But if possible try to make some changes or upgradation in the user interface. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Manager Length of product use: 6-12 Months Used How Often?: Weekly Role: User Organization Size: 5,000 - 9,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

One of the best Data Center Infrastructure Management tool!

Date: May 11 2021 Summary: Overall its a great tool, which reduce the effort required to create move groups and capturing all communications. It also helps in managing and modernizing the IT infrastructure and application landscapes. Positive: It is a comprehensive, agentless discovery system. It is extremely easy to learn and put to use, and the product Support has been excellent. Device42 continuously discover, map and optimize infrastructure and applications across data centers and cloud. It also helps providing accurate picture of an IT ecosystem. Negative: Though it is really helpful and efficient, still it is missing a few features and not all systems are supported for automated discoveries. Read More... 1user found this review useful. Name: Junaid A. Job Title: Front End Developer Length of product use: 6-12 Months Used How Often?: Daily Role: User Organization Size: 1,000 - 4,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

CMDB Tool With Lots Of Features.

Date: Feb 23 2021 Summary: Overall, Device42 is a great CMDB tool and comes with lots of features and functionalities. It is easy to use and has a simple UI. Positive: -The autodiscovery feature comes in very handy in keeping track o a virtual machine. -It is very easy to install, use and create the backup. -Good layout of reporting and job scheduling. Negative: -There is no feature to change themes and customize the dashboard. Read More... 2users found this review useful. Name: Lynn J. Job Title: Marketing Specialist Length of product use: 1-2 Years Used How Often?: Daily Role: User Organization Size: 5,000 - 9,999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Aggressive Tool that Manages All IT Infrustructures

Date: Feb 02 2021 Summary: Device42 is a solution which has issued us with ways to manage and facilitate all the IT infrastructures in a company. In case of a problem to any one of them, the developer issues an alarm. Positive: Device42 conducts a quick scan on all the IT related infrastructures, be them hardware or software. Also, Device42 ensures there is easy maintenance, and replacement. Negative: Device42 is a sensitive application, which requires some expertise, and knowledge. Probably, users training can be effective. Read More... 1user found this review useful. Name: Pradeep K. Job Title: Student Length of product use: 6-12 Months Used How Often?: Weekly Role: User Organization Size: 20,000 or More Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

IT Asset Management

Edited: Dec 10 2020 Summary: Overall experience is very good. I always recommend this application to others. I know it's not free but there is a free trial available. Positive: Device 42 is very good for IT asset management and checking also. It is very easy to use and their implementation is also very easy. They provides great support to users. Negative: Personally I never noticed any big or serious cons. But in my opinion there is only one con. i.e- It is not free. Read More... 1user found this review useful. Name: Amy S. Job Title: Assistant Principal Length of product use: 6-12 Months Used How Often?: Weekly Role: User Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Seamless Integration

Date: Nov 21 2020 Summary: I was hesitant at first to make the move from my current IT system. The free trial put my mind at ease and made it an easy decision. Positive: That is was able to integrate with my current IT infrastructures with ease. Negative: I have yet to run into a con, I was thankful for the chat option on the website if I ever had an issue. The customer service team made it easy. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Biomedical Engineer Length of product use: Less than 6 months Used How Often?: Weekly Role: User Organization Size: 20,000 or More Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Comprehensive asset discovery tool for your arsenal!

Date: Nov 17 2020 Summary: Very easy to use compared to some of its competitor's platforms and software. The auto-discovery function is great in pulling everything into the system by itself, saving countless hours of work! The pricing is also very affordable and the platform is easy to use. Positive: -Phenomenal asset discovery tool that can assist any IT department. -Affordable pricing, and very easy to use. -Ability to quickly discover asset and applications installed. -Excellent integration with existing systems such as AWS, Google Cloud, and Azure. Negative: -Wish it had CMMS options like ServiceNow so we could completely switch over platforms. Read More... 1user found this review useful. Name: Misty R. Job Title: Computer software Length of product use: Less than 6 months Used How Often?: Weekly Role: User Organization Size: 1 - 25 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Device42 is a source of truth

Date: Oct 16 2020 Summary: Overall Device42 has so many pros its hard to recommend anything else. The learning curve is tricky but theres a free trial, so it's a win win. Positive: I like Device42's ability to discover, map, and optimize infrastructure and the accurate views of an IT ecosystem. Device 42 is also excellent at smartly grouping discovered workloads by application. Negative: Don't like the learning curve that it takes to implement this software. Of course theres plenty of other that are way harder it's still tough. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Finance Intern Length of product use: Free Trial Used How Often?: Daily Role: User Organization Size: 1 - 25 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Effective in managing data centers!

Date: Aug 23 2020 Summary: Using a single software to manage all your data is definitely worth paying all the money and struggle. Especially for a robust software designed by experts. It provides great insights in computation and data analysis. Positive: It is a good application with a wide variety of features to help you in managing data centers. It is robust and designed very carefully for effective and efficient output. The support is very good too. Negative: It is very expensive and the price is based on the number of devices and IP addresses. Read More... 1user found this review useful. Name: Anonymous (Verified) Job Title: Data analyst Length of product use: 1-2 Years Used How Often?: Weekly Role: User Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Excellent IT management tool

Date: Aug 22 2020 Summary: I've found Device42 does everything perfectly as described. Overall I use Device42 for Data Center Management. It gives complete visualization of my IT structures for monitoring and control. Positive: Here are the things I liked about Device42. * Gives you Complete Control of IT assets. * Best data center management. Easy Import and export data. * IT Monitoring and managing. * Informative Reports. Negative: Overall it's an outstanding IT management tool. Read More... ● Previous ●1 ●2 ● Next Device42 Alternatives Compare Device42 Against Alternatives

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