Site24x7 Reviews - 2026
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Website Monitoring Software
●Site24x7
ManageEngine
Pricing Starts At:
$9.00/month
4.6 out of
5stars.
894 Reviews and Ratings
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ABOUT
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REVIEWS
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PRICING
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FEATURES
Site24x7 Description
Site24x7 provides unified cloud monitoring to support IT operations and DevOps within small and large organizations. The solution monitors real users' experiences on websites and apps from both desktop and mobile devices. DevOps teams can monitor and troubleshoot applications and servers, as well as network infrastructure, including private clouds and public clouds, with in-depth monitoring capabilities. Monitoring the end-user experience is done from more 100 locations around the globe and via various wireless carriers.
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Pricing
Pricing Starts At:
$9.00/month
Pricing Information:
Site24x7 pricing is based on number of monitors (Hosts/Servers) and not on metrics.
Free Version:
Yes
Free Trial:
Yes
Learn More
Integrations
API:
Yes, Site24x7 has an API
View Integrations
Total
ease
features
design
support
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Company Details
Company:
ManageEngine
Year Founded:
2006
Headquarters:
India
Website:
www.site24x7.com
Update This Listing
Media
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Product Details
Platforms
Web-Based
Windows
Mac
Linux
iPhone App
iPad App
Android App
On-Premises
Types of Training
Training Docs
Live Training (Online)
Webinars
In Person
Customer Support
Business Hours
Online Support
Site24x7 Features and Options
Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management
Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs
CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting
Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management
Anomaly Detection
Autodiscovery
Capacity Planning
Dashboard
Dependency Tracking
Historical Trend Analysis
Multitenancy
Notifications / Alerts
Performance Monitoring
Permissions / Access Controls
Predictive Analytics
Prioritization
Query Analysis
Resource Optimization
Troubleshooting
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption
Site24x7 Lists
Site24x7 User Reviews
Write a
Review
Filters:
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26 - 99
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100 - 499
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500 - 999
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1,000 - 4,999
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5,000 - 9,999
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10,000 - 19,999
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20,000 or More
User's Role
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Duration of Use
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Name:
Vikas Y.
Job Title:
ManageEngine Administrator
Length of product use:
1-2 Years
Used How Often?:
Daily
Role:
User,
Administrator
Organization Size:
1,000 - 4,999
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Easy to use and customizable
Date: Dec 15 2025
Summary: Using some of the advanced features require a certain level of expertise, but not too difficult to acquire.
Positive: Site24x7's full-stack monitoring platform is remarkably user-friendly. It has been a reliable tool for keeping tabs on our IT infrastructure's health and performance. The customizable alerts are a game-changer for timely issue resolution.
Negative: You can set up custom alerts based on specific thresholds and conditions, ensuring that you are only notified of critical issues.
Read More...
Name:
Anonymous (Verified)
Job Title:
Product Enginner
Length of product use:
6-12 Months
Used How Often?:
Weekly
Role:
Administrator,
Deployment
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Reliable Infrastructure Monitoring Solution
Edited: Nov 16 2023
Summary: Versatile and reliable monitoring solution for business of all sizes. The platform’s overall strengths make it a compelling choice for businesses seeking a robust monitoring solution.
Positive: Extensive monitoring capabilities.
Easy setup and configuration.
Powerful alerting system.
Scalable and cost-effective.
Negative: Some features may require advanced technical knowledge for configuring some agents.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
Admin
Length of product use:
1-2 Years
Used How Often?:
Weekly
Role:
Administrator
Organization Size:
500 - 999
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
All in one reliable monitoring tool
Date: Nov 02 2023
Summary: The experience with the product has been good so far. It provides timely alerts that help us tackle downtime issues. The support team has also been helpful and receptive to feedback.
Positive: A single dashboard console to monitor and get timely alerts on the health of your IT infrastructure.
Negative: Steep learning curve and takes a long time to learn.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
System Engineer
Length of product use:
6-12 Months
Used How Often?:
Monthly
Role:
Administrator
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Easy to use and customizable
Date: Oct 24 2023
Summary: Using some of the advanced features require a certain level of expertise, but not too difficult to acquire.
Positive: Site24x7's full-stack monitoring platform is remarkably user-friendly. It has been a reliable tool for keeping tabs on our IT infrastructure's health and performance. The customizable alerts are a game-changer for timely issue resolution.
Negative: You can set up custom alerts based on specific thresholds and conditions, ensuring that you are only notified of critical issues.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
Senior IT Admin
Length of product use:
Less than 6 months
Used How Often?:
Weekly
Role:
User,
Deployment
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
One platform for all your monitoring needs
Date: Oct 03 2023
Summary: Site24x7 is a powerful tool for businesses looking to maintain the optimal performance of their IT infrastructure, offering versatility, user-friendliness, and strong support. Users should be prepared to invest time in exploring its extensive features for maximum benefit.
Positive: Site24x7 supports monitoring for a variety of platforms, including websites, servers, cloud infrastructure, applications, networks, and more. This versatility allows you to have a holistic view of your IT environment.
Negative: Some features require expertise and those features makes it look complex.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
Technical Consultant
Length of product use:
1-2 Years
Used How Often?:
Daily
Role:
User
Organization Size:
10,000 - 19,999
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Full-stack monitoring
Date: Sep 27 2023
Summary: Site24x7's platform is impressively versatile, covering networks, servers, applications, and cloud services. Its intuitive interface made setup a breeze, and the historical data it provides is a goldmine for performance optimization.
Positive: It offers automation features and integrates with various third-party tools and platforms, enabling seamless workflows and automated responses to incidents.
Negative: The Mobile App's Interface could have been better.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
Senior DevOps Engineer
Length of product use:
Less than 6 months
Used How Often?:
Weekly
Role:
User,
Administrator
Organization Size:
1 - 25
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Comprehensive Monitoring Solution
Edited: Sep 24 2023
Summary: I've been using Site24x7 for some time now, and I can confidently say that it's an excellent monitoring solution for both small businesses and large enterprises. This tool offers a wide range of features that make it invaluable for ensuring the uptime and performance of websites, servers, and applications.
Positive: Real-time monitoring: Site24x7 monitors your IT infrastructure in real time, so you can be alerted to any problems as soon as they occur.
Comprehensive monitoring: Site24x7 can monitor all aspects of your IT infrastructure, including websites, servers, applications, networks, and cloud environments.
In-depth insights: Site24x7 provides detailed insights into the performance of your IT infrastructure, so you can identify and resolve problems quickly.
Easy to use: Site24x7 is easy to use, even for users with no prior experience with IT monitoring.
Negative: While the interface is user-friendly, some of the more advanced features might require a bit more time to understand for new users.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
Senior Network Administrator
Length of product use:
1-2 Years
Used How Often?:
Daily
Role:
User,
Deployment
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Excellent IT monitoring solution
Date: Aug 28 2023
Summary: Powerful asset for any business seeking to provide world class digital experience to their end users.
Positive: Comprehensive monitoring.
User friendly interfaces.
Real time alerts.
Extensive reporting.
Multiple locations.
Data driven insights.
Negative: Learning curve when it comes to utilizing all the advanced features.
Read More...
1user found this review useful.
Name:
Himesh S.
Job Title:
Data analyst
Length of product use:
Less than 6 months
Used How Often?:
Weekly
Role:
User
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Excellent real-time performance tool
Edited: Jul 08 2020
Summary: It's a terrific monitor tool. Overall I use this tool to monitor my site and server very easily. It basically gives the performance and current status of the website and server. It gives real-time information. In my experience, it's an outstanding monitoring tool.
Positive: Site24x7 gives you an excellent user experience to monitor websites and servers with real-time updates. The mobile application is also available to monitor current status. It checks FTP, web socket, CDN Performance.
Negative: It's an outstanding web monitoring tool to check real-time performance.
Read More...
1user found this review useful.
Name:
Anonymous (Verified)
Job Title:
IT Admin
Length of product use:
6-12 Months
Used How Often?:
Daily
Role:
User
Organization Size:
26 - 99
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Works very well for IT monitoring
Date: Dec 23 2019
Summary: ManageEngine impresses again with Site24x7. We've been using it for just over 6 months and have no complaints. For the price it's a best-in-class product as well. Highly recommend.
Positive: Site24x7 has way more features and functionality than most competing products. Site24x7 is extremely easy to use and monitors any environment you need it to monitor. Another great product from ManageEngine.
Negative: There's so many features and bells and whistles that sometimes the dashboards and reporting can be intimidating at first. However once you get the hang of it you'll be ok.
Read More...
1user found this review useful.
Name:
Afsana K.
Job Title:
Back End Developer
Length of product use:
6-12 Months
Used How Often?:
Weekly
Role:
User
Organization Size:
1,000 - 4,999
Features
Design
Ease
Pricing
Support
Likelihood to Recommend to Others
1
2
3
4
5
6
7
8
9
10
Simple Tool To Monitor All Your Sites.
Date: Feb 17 2021
Summary: Overall, Site 24x7 is a fairly good option for monitoring your sites, and it comes with a wide array of features that saves you a lot of time.
Positive: -You can monitor your sites 24x7, and it also a wide range of devices and corresponding monitoring templates.
-It comes with many features that you require, including APM, server monitoring, cloud monitoring, etc.
-It is a hosted solution that is trouble-free and requires zero effort to use.
Negative: -You might face issues like false positives with this app.
-The support team is slow in responding.
Read More...
1user found this review useful.
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