Zendesk Reviews

Zendesk Description

Zendesk serves as a robust customer service platform aimed at optimizing support processes and improving the overall experience for customers. With an extensive array of features such as automated AI tools, messaging, live chat, and customizable workflows, it empowers companies to deliver tailored and effective support through various channels. The platform also integrates effortlessly with other applications and offers real-time analytics, enabling organizations to make informed, data-backed choices. Designed to accommodate businesses of any scale—from emerging startups to established corporations—Zendesk prioritizes scalability, security, and the satisfaction of its users. Ultimately, its versatile solutions ensure that companies can adapt their customer service approach to meet evolving demands efficiently.

Pricing

Pricing Starts At: $25/agent/month Free Trial: Yes Learn More

Integrations

API: Yes, Zendesk has an API View Integrations

Reviews - 20 Verified Reviews

Total ease features design support See More Reviews Write a Review

Company Details

Company: Zendesk Year Founded: 2007 Headquarters: United States Website: www.zendesk.com Update This Listing

Media

' href="//www.youtube-nocookie.com/embed/25KxvKPxQB8?rel=0" >

Product Details

Platforms Web-Based iPhone App iPad App Android App Types of Training Training Docs Webinars In Person Training Videos Customer Support Business Hours Live Rep (24/7) Online Support

Zendesk Features and Options

Customer Service Software

Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management

Help Desk Software

Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration IT Asset Management Incident Management Interaction Tracking Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management

Call Center Software

Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management IVR / Voice Recognition Inbound Call Center Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics

Conversational AI Platform

Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant

Complaint Management Software

Case Management Complaint Classification Corrective Actions (CAPA) Customer Complaint Tracking Feedback Management Forms Management Issue Tracking Quality Assurance Management Routing Self Service Portal Social Media Monitoring Survey Management

Chatbot Software

Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration

Customer Experience Software

Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis

ITSM Software

Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal

Experience Management Software

Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis

Issue Tracking Software

Assignment Management Dashboard Escalation Management Issue Auditing Issue Scheduling Knowledge Base Project Management Recurring Issues Scheduling Task Management

Knowledge Management Software

Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal

Live Chat Software

Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking

IT Service Software

Contract Management IT Asset Management Incident Management Knowledge Management Release Management Self Service Portal Service Catalog Service Reporting Ticket Management

Conversational Support Software

Customer Self-Service Software

AI Customer Service Software

AI Agents

Contact Center Knowledge Base Software

Employee Experience Platform

Service Request Management Software

AI IT Agents

Zendesk Lists

eCommerce Help Desks

Social Customer Service

Omnichannel Case Management

IT Operations Management (ITOM)

Computer Telephony Integration (CTI)

Client Management

AI Customer Support Agents

AI Call Center

Zendesk User Reviews

Write a Review Filters: Rating ●All ● ★ ● ★★ ● ★★★ ● ★★★★ ● ★★★★★ Organization Size ●All ● 1 - 25 ● 26 - 99 ● 100 - 499 ● 500 - 999 ● 1,000 - 4,999 ● 5,000 - 9,999 ● 10,000 - 19,999 ● 20,000 or More User's Role ●All ● User ● Administrator ● Deployment Duration of Use ●All ● Free Trial ● Less than 6 months ● 6-12 months ● 1-2 years ● 2+ years Usage Frequency ●All ● Daily ● Weekly ● Monthly ● Yearly Name: Anonymous (Verified) Job Title: Sales and Marketing Manager Length of product use: 1-2 Years Used How Often?: Daily Role: User Organization Size: 100 - 499 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

User-friendly platform for both end users

Date: Nov 04 2022 Summary: Zendesk makes the support process straightforward. It handles all our customer support channels (email, voice call, social media and chat) seamlessly. Overall I highly suggest Zendesk if you get a large number of support requests and want to handle every channel on one screen. Positive: Zendesk support page can be inserted on any website, application and business social media accounts. It also helps in generating feedback after issues are marked resolved. It can create tickets and share a prioritized list of queries to respond. Negative: I'm happy with Zendesk, it gives me a great experience. No negative. Read More... Name: Anonymous (Verified) Job Title: Recruiting Coordinator Length of product use: Less than 6 months Used How Often?: Daily Role: User Organization Size: 500 - 999 Features Design Ease Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Customizable and user-friendly

Date: Mar 04 2022 Summary: Love the features of Zendesk and are definitely satisfied with the program as a whole. Our feedback on the tool has been great as well! Positive: Zendesk has been super nice to swap over to. It is customizable and user friendly. I feel like we have not gotten into all of the features of this product yet. But we are definitely learning! Negative: Little to no cons with what we do with it. We are just trying to get it all fully implemented and learn our work arounds. Read More... Name: Gage A. Job Title: Customer Care Coordinator Length of product use: 6-12 Months Used How Often?: Daily Role: User, Administrator Organization Size: 1 - 25 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

AMAZING PRODUCT

Date: Jun 18 2021 Summary: This is seriously the best CSM/CRM software I have used in recent time! I highly recommend to other people to use this software. Positive: This is by far the best support I have ever had in a CSM/CRM. The Zendesk team is so amazing in response time and solution solving. I also love the ease-of-use for this software calls are easy to answer and respond to, the ticket system is so great as well. Negative: There is nothing I do not like about this software. It is beyond perfect in my eyes. Read More... Name: Anonymous (Verified) Job Title: Senior Implementation Consultant Length of product use: 2+ Years Used How Often?: Daily Role: User Organization Size: 500 - 999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Excellent support tool

Date: Apr 13 2021 Summary: We've been using Zendesk for years (previously used Kayako) and Zendesk has been great. The UI is very intuitive and case management is second to none. There's a reason why many support teams choose this tool. Positive: Zendesk offers a very intuitive interface, scripted replies, robust user management and case management, as well as tons of integrations with 3rd party software. You can also customize it to an extent people won't even know you're using Zendesk :) Negative: It's a bit expensive and the mobile app could use a refresh. Read More... Name: Jason C. Job Title: Product Design Lead Length of product use: 6-12 Months Used How Often?: Weekly Role: User Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Zendesk gives us multichannel advancements to communicate with our customers

Date: Mar 29 2021 Summary: Although it does not keep a record of information on requests nor does it offer a system for analyzing and reporting them, the program provides us with a good channeling tool between user-company for effective communication through different information exchange channels. Positive: To keep in touch with any doubt or problem that a customer may have, Zendesk offers us a home page that provides, through the creation of stickers, a record of all the information coming from those customers to attend their request. In addition, it has a multichannel section to communicate with users, among them are: email, Twitter, internal chat, phone calls, among others. Negative: Although the application channels all the requests from our customers through different means, it does not provide an option to analyze and report the requests, doubts, or most frequent problems that arise. Or more frequent problems that arise in our platforms, resulting in an alternative search for this type of services. Read More... Name: Ronald W. Job Title: Marketing Specialist Length of product use: 6-12 Months Used How Often?: Daily Role: User Organization Size: 100 - 499 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Zendesk operates with the best support modes

Date: Mar 22 2021 Summary: The multi-channel communication system that Zendesk offers is one of the best and most extensive to choose from in the Call Center market, leaving us with more alternatives when we need to cover customer support sessions. We use Zendesk because it is the best way to ensure that our customers can contact us. Positive: The integration of Zendesk to so many means by which it is possible to communicate makes it one of the best alternatives to choose to perform administrative operations with technical support requests, which can be collected not only from the ticketing system of our site, but also from emails and other means. Negative: When creating routine reports about support operations that have been carried out in recent dates, we do not get the same level of organization of incident records within the report builder as with Zendesk tools that are outside this area, because the report builder does not have an organizer by date. Read More... Name: Max S. Job Title: Contact Center enigeer Length of product use: Free Trial Used How Often?: Monthly Role: User, Administrator Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Best Ticketing System/CRM

Date: Feb 19 2021 Summary: Overall I Think Zendesk is a great product if you are evaluating a ticketing system Positive: Zendesk has Flexible ticket management with automated workflows. Also they have very Robust reporting and advanced analytics tools. Negative: Reporting: There are some additional purchases that can be made to increase reporting; however, I would like to see some more reporting out of the box. Read More... Name: Anonymous (Verified) Job Title: Technical architect Length of product use: 2+ Years Used How Often?: Daily Role: User, Deployment Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Complete Helpdesk Solution

Date: Oct 25 2020 Summary: Zendesk is an impressive help desk platform. It streamlines our help desk and internal team. Best platform for the small and mid-enterprise to implement help desk solution. Intuitive user interface and easy to navigate for end users. Positive: Zendesk helps to deal with many of the helpdesk problems including live chat and self-service portal. It allows to implement a complete help desk solution from a single purchase. It brings collaboration in the team for an internal and customer knowledge base. Negative: We are using it for a very long time. No cons encountered recently. Read More... Name: Anonymous (Verified) Job Title: Public Relations Coordinator Length of product use: 2+ Years Used How Often?: Daily Role: User, Deployment Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Zendesk, the best, practical and effective support tool

Edited: Oct 14 2020 Summary: We are happy with Zendesk's performance. It helps our business to solve our customer's tickets quicker than before. It gives us the power to remotely manage our help desk. Its knowledge-based FAQ helps to reduce customer problems. I highly recommend Zendesk. Positive: You can live chat with customers. You can easily assign a ticket to their problems. Its FAQ and self-help feature helps clients to directly solve their problems. Its communication options are great. You can integrate this solution into your website and application. Negative: It becomes slow when trying to open multiple tickets. Read More... Name: Anonymous (Verified) Job Title: IT & Research Specialist Length of product use: 1-2 Years Used How Often?: Daily Role: User Organization Size: 100 - 499 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Give Your Customer Best Support Experience

Date: Aug 28 2020 Summary: Zendesk helps us to deliver the best customer experience. Using this tool we are solving our manual efforts of support. It helps to reduce the high number of requests by using its knowledge-base search tool. Positive: You can easily implement Zendesk into your business support team. Its knowledge-based features help to reduce support requests. You can easily communicate using an intuitive chat interface. Gives you change to make the best customer experience. Negative: Zendesk is a good platform. I don't have any cons. Read More... Name: Shruti K. Job Title: SMM Manager Length of product use: 1-2 Years Used How Often?: Weekly Role: User Organization Size: 100 - 499 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Complete 'CS' tool

Date: Jul 11 2020 Summary: Powerful yet flexible software. Best tool for Customer service. Customisable interface. Can be used on mobile devices. Easily integrates with any software. Free trial available. Award winning software. Easy to use. Simple to learn Positive: Zendesk is a customer service software. Some of its products are chat, sell, talk, guide, support, explore, gather and connect. Also provide live training events, free webinar. User friendly interface. Customer support is very helpful. They believe in relationship are key to run the business. Negative: Best software for Customer service. No doubt it's an award winning software. Read More... Name: Kunal R. Job Title: Manager Length of product use: 6-12 Months Used How Often?: Weekly Role: User Organization Size: 26 - 99 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Productive Business Live chat support

Edited: Jul 10 2020 Summary: Zendesk is a very productive tool for every business to interact and support clients using live chat. I highly recommend and it's my personal favorite helpdesk and FaQ for my business. Positive: Zendesk is a very practical and intuitive tool for business. It offers effective live chat functionality to support and interact with clients. The client doesn't require to login or sign up to chat with the enterprise. Negative: It's a great tool for live chat supports system for clients. Read More... Name: Paola G. Job Title: CEO Length of product use: 2+ Years Used How Often?: Daily Role: User Organization Size: 500 - 999 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

I have been able to get efficient customer service within my company.

Date: May 12 2023 Summary: Zendesk Support Suite has been an important tool in helping me provide world-class customer service to our customers. The many benefits of the platform have allowed me and my team to streamline our support processes, increase efficiency, and improve customer satisfaction. With Zendesk Support I can create custom fields for different types of property inquiries, which helps me organize and prioritize incoming requests. Zendesk Support Suite has also been incredibly helpful in managing our knowledge center. We can easily create and manage a library of helpful articles and resources for our customers, helping them find the answers they need quickly and easily. This has helped us reduce the number of support requests we receive, as customers can often find the answers they need on their own. I have also found it useful in managing our email communications. The platform allows me to easily manage and prioritize incoming emails, which helps me stay on top of customer requests and inquiries. With the Zendesk Support Suite, I can also create templates and canned responses, which help me answer common questions quickly and efficiently. Positive: I am very impressed by the high level of customization and flexibility. With the ability to create custom fields, workflows, triggers, automations, views, and knowledge centers, we can tailor the platform to our specific needs and streamline our processes. Zendesk Support Suite has a large community and has a comprehensive knowledge base. Whether we're looking for answers to technical questions or best practices for handling certain customer situations, we can always find helpful resources and support within the community. Zendesk Support Suite's sleek and intuitive user interface is also a big plus. Even new team members can quickly navigate and use the platform, saving us time and improving our overall efficiency. One thing that sets Zendesk Support Suite apart from other customer support platforms is its constant product updates and new features. With regular updates, Zendesk Support Suite always adapts to industry best practices and customer needs, ensuring we have access to the latest tools and technologies. Also, the Zendesk Support Suite with many third-party apps and platforms is a huge plus for our team. We can seamlessly connect with other tools and systems we use every day, like Salesforce, Slack, Shopify, Google Workspace, and more. Negative: Zendesk Support Suite also has its degree of complexity. For large or multi-brand organizations, setting up and managing the platform can be challenging. It can take a lot of time and resources to get everything up and running, which can be frustrating for teams that need a solution that's easy to deploy and manage. I am not very convinced about the pricing structure of this platform. While the platform can be quite expensive, the pricing can also be opaque and confusing. Some features and functionality require additional costs or plans, which can make it difficult for teams to determine how much they will pay for the platform in the long run. Another downside to Zendesk Support Suite is that you may occasionally experience interruptions or delays that affect its performance and reliability. This can be particularly frustrating for teams that rely on the platform to support their customers, as it can disrupt their ability to provide timely and effective support. Zendesk customer support and account management can also be inconvenient. This platform has poorly responsive and sometimes slow customer support, which can make it difficult to get help when problems arise. Read More... Name: Juliana A. Job Title: Chief Executive Officer Length of product use: 1-2 Years Used How Often?: Daily Role: User, Administrator Organization Size: 1 - 25 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Zendesk is a professional tool to handle all tickets

Date: Dec 26 2022 Summary: Zendesk is an amazing software that has helped us in many ways, it has made us built a strong presence for our customers whenever they need us and it has provided a centralized place where we can check all our customers messages without needing to switch platforms constantly, making our jobs easier and saving us so much time and money. It has provided constant tools that have helped us deal with customers on a daily basis and we have been able to work with so much more efficiency than before. Positive: Zendesk is a software that feels very versatile, it offers multiple solutions that can be adapted for every work area and type of business. When it comes to providing service features to our business, it works amazingly and it has a couple of tools that improve our service everyday and it strives to offer a better service every day. Some of the main tools that are helping our business improve the support service are the following: -Customers are able to reach out to us via their preferred site, it can be through email, live chat, message, and the conversation will always stay connected no matter if they decide to reply via other method, it is a great thing to have because we don’t have to constantly be checking on each site to see if someone is reaching out for support, but we have a single centralized site that combines all of these platforms and organizes all the customers reaching out. -The AI service works really great and is good at times when customers are reaching out about simple questions and the bot can answer those, saving us time for the most elaborate and more technical issues that another customer might have, it is also incredibly convenient because it works exactly as an agent and can be modified to cater to customers’ needs more accurately, providing a nice customer service for everyone and saving us a lot of money and energy that we can spend on other tasks. -Thanks to Zendesk’s great tools, we are able to organize all our data and simplify it by collecting the most critical and important parts of it for better management of all our tickets, this helps us be more conscious of our data and assign the best person to attend each case based on the individual ability of our team members. Negative: Even though Zendesk is a software that offers a great variety of options to improve customer service and facilitate the experience of an user when contacting a business and browsing a site, I feel like Zendesk itself is not a very user-friendly platform that feels light and intuitive. The dashboard sometimes feels too crowded and it does not leave much space for customization, as well as the fact that it was pretty difficult to get used to the platform and the features when we first started; Zendesk is a great tool but it still has a long way to go when it comes their platform being as user-friendly as possible. Read More... Name: Anonymous (Verified) Job Title: Product Length of product use: 1-2 Years Used How Often?: Daily Role: User Organization Size: 1 - 25 Features Design Ease Pricing Support Likelihood to Recommend to Others 1 2 3 4 5 6 7 8 9 10

Zendesk Review

Date: Dec 01 2022 Summary: Zendesk is really good, and the scalability is a significant advantage of it. Can grow to be fairly expensive, but if you are an early stage startup, it's fairly easy to get credits so it doesn't become much of an issue. Positive: Zendesk has some pretty robust customizable options, it really allows you to match specific needs fairly easily, more than other customer software programs. Another advantages is the scalability, you can start as a one-person team and scale it to pretty much any level without any sort of issues. Negative: Not a big advantage, but you might need some time to get used to the software and all the features. Read More... ● Previous ●1 ●2 ● Next Zendesk Alternatives Compare Zendesk Against Alternatives

vs.

Freshdesk 1) Customer delight made super easy Manage conversations across multiple channels Deliver fast and consistent customer service across email, phone, chat, WhatsApp Business, and other social media channels from a single view. 2) Boost your agent productivity Cut down on manual and... Compare

vs.

HubSpot CRM HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. HubSpot CRM is... Compare

vs.

Help Scout Help Scout, a web-based helpdesk software, allows you to delight customers and provide exceptional customer service. Help Scout is suitable for all companies and allows businesses to provide personalized support. The platform features collaboration features to keep everyone on one page,... Compare

vs.

Intercom Intercom is a leading AI-driven customer service platform that empowers businesses to provide tailored and effective support through various communication channels. Established in 2011, this company boasts an extensive array of tools, such as the Fin AI Agent, which delivers prompt and precise... Compare

vs.

Zoho Desk Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents... Compare

vs.

DevRev Introducing a remarkably swift neural engine designed for the future of customer support and software development. This innovative solution harnesses the capabilities of LLMs and advanced analytics to transform your engagement with customers. It features automated routing, collaboration, and... Compare

vs.

Gorgias Gorgias is the best Shopify customer support solution. It reduces your first response time by 30% and automates as much as 30% of your support tasks. Our powerful integration allows you to edit/refund Shopify orders from Gorgias. It also allows customers to auto-respond with templates response... Compare

vs.

HubSpot Service Hub Software that improves customer service efficiency and organization. Service Hub allows you to provide better customer service immediately. Service Hub™, has everything you need to delight customers on a large scale. They will have an exceptional experience with your company and help them to... Compare

vs.

Jira Service Management Jira Service Management (formerly Jira Service Desk), empowers Dev/Ops teams to work at high-velocity to respond to business changes quickly and provide great customer and employee service experiences. Tune Jira Service Management for your specific needs. Every team member, from IT to legal to... Compare

vs.

Kustomer Kustomer is a central customer service platform that allows your brand to provide exceptional customer experiences in today's customer-first world. All customer information is available on a single timeline. You can accept requests from anywhere and reply in one thread. A configurable interface... Compare

vs.

Vivantio Vivantio has been recognized as one of the best customer service management software platforms on the market. We provide a SaaS service management product that serves multiple customer service areas including customer support ticketing, help desk, service desk, IT service management, asset... Compare

vs.

SysAid SysAid is an AI-first ITSM and Help Desk platform designed to make IT teams more efficient. Powered by Agentic AI, it accelerates issue resolution, automates repetitive tasks, and helps IT shift from firefighting to driving strategic impact. With no-code workflows, AI-powered ticket handling,... Compare

vs.

HappyFox HappyFox is a cloud-centric platform for managing customer support, specifically crafted to empower businesses of all scales to enhance their customer satisfaction levels. Boasting a fully customizable interface that is mobile-compatible and supports multiple languages, HappyFox enables users to... Compare

vs.

Salesforce Service Cloud Enhance your customer service experience with Salesforce Service Cloud, the premier and most comprehensive application for customer support worldwide. This platform equips businesses with an extensive array of features that facilitate assistance to clients across their preferred communication... Compare Similar Software

Shape Software Shape Software's purpose-built sales and marketing automation software empowers you to manage all aspects of your business from one platform. The cloud-based software from Shape offers many tools to help you manage and automate your online marketing, promotions via text, email and digital... View Software

Freshservice Freshservice is the right choice if you are looking for an IT service desk solution with simplicity. Freshservice is an easy-to-use ITIL service desk from Freshworks that helps businesses modernize IT and other business functions without the complexity and cost. Freshservice provides everything... View Software

ServoDesk Easy to use, award-winning Help Desk software for service teams that need to do more with less. Simplisys Service Desk provides flexible solutions for support teams of any size. - Manage multiple data channels with one interface Roles-based access to tickets - Email integration that creates... View Software

ManageEngine ServiceDesk Plus Online service desk software that is best in class. ServiceDesk Plus Cloud is the simple-to-use SaaS service management software from ManageEngine, the IT division of Zoho. It will help you offer your customers world-class solutions. The cloud-based IT ticketing platform, used by more than... View Software

Aisera Aisera is leading the charge in innovation by launching a groundbreaking solution that transforms the dynamics between businesses and their customers. Utilizing state-of-the-art AI technology, Aisera delivers a proactive, tailored, and foresighted experience that streamlines operations and... View Software Compare Business Software Add Your Software Software Advertising Options Feedback @slashdot Telephone: +1 (858) 247-0742 About Slashdot Terms Privacy Opt Out © 2026 Slashdot Media. All Rights Reserved.