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Organization: Willamette University

Archive-It Partner 958: Willamette University

Collection: PNCA Website

Archive-It Partner 958: Willamette University - Collection 19032: PNCA Website
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The Wayback Machine - http://web.archive.org/web/20220418150214/https://boards.greenhouse.io/github/jobs/3407926
 




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Sr. Enterprise Solutions Engineer - West Region

  at GitHub   (View all jobs)  
Remote - US West Coast  



GitHub helps software teams succeed by enabling them to build better software, together. We're looking for experienced Solutions Engineers in the Western US to provide pre- and post-sales support to some of the most technically advanced software organizations in the world. A Solutions Engineer is responsible for the technical relationships with customers and prospects, working as a trusted advisor with customers to remove technical objections and creatively address pain points in a customer's SDLC. Solutions Engineers at GitHub also work internally with sales and product development to identify and communicate solutions which meet customers' ever changing business needs against the capabilities of GitHub's platform.

We're extremely passionate about the quality of our work. If you are technically sharp and people oriented, you might be a fit for this role!

Pre-Sales Responsibilities:


Identifying customer business requirements and matching them to product features

Building joint customer strategies with enterprise sales, support and field services to encourage product adoption

Providing live demonstrations of the GitHub Enterprise platform to prospective customers

Answering GitHub product questions and helping customers and prospects to take full advantage of the GitHub product

Answering GitHub technical questions and helping customers integrate GitHub with their existing development tools and workflows

Building relationships with key decision makers and serving as a customer's technical point of contact

Educating prospects on product implementation and usage

Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests

Maintaining awareness of internal GitHub initiatives and the developer tools industry, including source control management (SCM), application security, CI/CD, and project planning.


Post-Sales Responsibilities:


Acting as intermediary between sales and other technical teams to best meet customer needs

Communicating customer feedback and perspectives to appropriate teams to be considered in product strategy

Documenting technical considerations, collecting existing articles, and contributing to internal knowledgebases as a resource for other teams, customers, and partners


Qualifications:


3+ years of experience in sales/solutions engineering, technical consulting, or DevSecOps operational roles

Customer-facing experience

Remote work friendly, with ability to travel up to 30% when needed and safe to do so

Team-oriented and strong collaboration skills

Passionate commitment to quality and success

Excellent verbal and written communication skills

Strong public speaking ability

Growth mindset

Can quickly identify and solve technical and business challenges related to software delivery

Ability to relate technical concepts to customers of all technical backgrounds

Knowledge of Source Control Management (SCM) tools and workflows

Knowledge of Continuous Integration, Continuous Delivery (CI/CD) architecture, tools and workflows

Comfortable working in a fast-paced and dynamic environment

Must be legally authorized to work in the United States

Must be located in the Western US


Preferred Qualifications:


In-depth knowledge of the Software Development Lifecycle (SDLC)

Knowledge of software composition and security analysis, SAST/DAST tooling

Experience working in or with large software development teams

Knowledge of Git and GitHub workflows

Ability to articulate the value of DevOps and DevSecOps

Knowledge of DevSecOps patterns and industry trends


Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world most important technologies. We foster a collaborative community that can come togethers individuals and in teamso create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

#LI-POST


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