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Organization: Willamette University

Archive-It Partner 958: Willamette University

Collection: PNCA Website

Archive-It Partner 958: Willamette University - Collection 19032: PNCA Website
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The Wayback Machine - http://web.archive.org/web/20220413135538/https://boards.greenhouse.io/github/jobs/3737890
 




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Enterprise Solutions Engineer (Solutions Architect)

  at GitHub   (View all jobs)  
Remote - Paris, France  



GitHub helps companies and organisations succeed by allowing them to build better software, together. Wee looking for experienced Solutions Engineers (Solutions Architects) based in France to provide pre- and post-sales support for our rapidly-growing customer base in the EMEA region. A Solutions Engineer is responsible for the technical relationships with customers and prospects and works internally with sales and product development to identify, design, and communicate solutions to meet customers' business needs. This person acts as a resource for the sales and customer success teams, our front-line technical support team, and other functional departments within the company.

We're extremely passionate about the quality of our work. If you are technically sharp and people oriented, we love to get in touch with you.

Pre-Sales Responsibilities:


Identifying customer business requirements and matching them to existing and future product features

Building joint customer strategies with enterprise sales, support and field services to encourage product adoption

Providing live demonstrations of the GitHub Enterprise platform to prospective customers

Answering GitHub product questions and helping customers and prospects to take full advantage of the GitHub product

Answering GitHub technical questions and helping customers integrate GitHub with their existing development tools and workflows

Building relationships with key decision makers, visiting customers on-site, and serving as a customer's technical point of contact

Educating prospects on product implementation and usage best practices

Learning about customers' successes and challenges, sharing customer feedback within GitHub, and advocating for customer interests

Maintaining awareness of internal GitHub initiatives, the direction of the Source Control Management (SCM) industry, Dev(Sec)Ops, and trends in global developer collaboration tools and techniques.


Post-Sales Responsibilities:


Acting as intermediary between sales, product, and other technical teams to best meet customer needs

Communicating customer feedback and perspectives to appropriate teams to be considered in product strategy

Documenting technical considerations, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners


Qualifications:


3+ years of experience in sales/solutions engineering/presales, technical consulting, system integration project management for enterprise accounts; and/or 4+ years of engineering / software development experience in a customer-focussed role (internal or external) with an aptitude for solution development and presentation

Remote work friendly, with ability up to 30% when needed and safe to travel

Team-oriented and possess strong collaboration skills

Passionate commitment to quality and success

Excellent verbal and written communication skills

Strong public speaking ability

Ability to quickly solve technical and business-related challenges

Able to relate technical concepts to customers of all technical backgrounds

Knowledge of Source Control Management (SCM) tools and workflows

Knowledge of Continuous Integration, Continuous Delivery (CI/CD) systems architecture, Dev(Sec)Ops, tools and workflows

Comfortable working in a fast-paced and dynamic environment

Must be legally authorised to travel and work in the EU

Conversational, business and technical fluency in English and French


Preferred Qualifications:


Experience working in or with large software development teams

Ability to work across different time zones

Ability to articulate the value of DevOps and DevSecOps

Knowledge of Git and GitHub workflows

Knowledge of Software Development Lifecycle (SDLC) and DevOps best practices

Knowledge of continuous integration, and continuous delivery tools and trends


Who We Are:

GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the world most important technologies. We foster a collaborative community that can come togethers individuals and in teamso create the future of software and make a difference in the world.

Leadership Principles:

Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness

Why You Should Join:

At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote

We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.

#LI-POST


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