Wikipedia:Responding to threats of harm: Difference between revisions

{{short description|Wikipedia page on howtodeal with threats of physical danger}}__NOTOC__

{{redirect|WP:SUICIDE|the guidelines on writing about suicide|MOS:SUICIDE|an essay on protecting Wikipedia from harm|Wikipedia:Our social policies are not a suicide pact}}

{{Subcat guideline|behavioral guideline|Responding to threats of harm|WP:SUICIDE|WP:EMERGENCY|WP:URGENT|WP:911|WP:SOS}}

{{Ombox|type=delete|textstyle=font-size: 25px; text-align: center;|text=<strong>If you feel you may physically harm yourself or others</strong>:<br />[[m:Mental health resources|Click here for a list of support resources]]}}

<big><em style="font-style:normal;font-weight:bold;">If you see a threat of <strong style="font-style:italic;">physical</strong> harm</em> (including self-harm):</big>

<ol style="list-style: none;"><!-- Use explicit HTML rather than Wikicode because dealing with all the indentation is a royal pain in the rear in wikicode. We use list-style: none; so we can use CSS on the numbers themselves without making a style sheet for this page -->

<li><b style="font-size:120%;">1. Treat all claims seriously</b><div style="margin-left:1.6em;">

* Many threats are empty, but leave that evaluation to [[Wikimedia Foundation]] staff.

* If you are in immediate danger, call your [[List of emergency telephone numbers|local emergency services]].</div></li>

<li><b style="font-size:120%;">2. Contact the Wikimedia Foundation</b><div style="margin-left:1.6em;">

*<em style="text-decoration:underline;font-style:normal;">Immediately email <strong><code>{{nospam|emergency|wikimedia.org}}</code></strong> with details of the threat</em>. Alternatively, if your Wikipedia account has email enabled, <strong>[[Special:EmailUser/Emergency|click here to message the emergency team]]</strong>.

*These contact methods are for <em style="font-weight:bold;font-style:normal;">threats of <strong style="text-decoration:underline;">physical</strong> harm (including self-harm) <strong style="text-decoration:underline;">only</strong></em>.<noinclude> For other concerns, see [[Wikipedia:Contact us]].</noinclude>

*Provide the exact name or URL of the page where you saw the threat, the time that you saw it, and your time zone. Or (if you know how) provide a [[Help:Diff|diff link]].

*This address is monitored around the clock. Staff will typically acknowledge your email <strong><em>immediately</em></strong>. (Check your junk folder.)

**Because of recent (2023) technical issues: if you don't hear back within one hour, forward your email to <code>{{nospam|ca|wikimedia.org}}</code>.{{efn|1=Per WMF [[Special:Diff/1159001817|request]] on June 7, 2023}}

*Do not email other Wikimedia Foundation addresses, or telephone the Wikimedia Foundation, as this creates confusion.

*Staff will take appropriate action, such as tracing locations and contacting authorities.</div></li>

<li><b style="font-size:120%;">3. Contact Wikipedia [[WP:Administrators|administrators]] privately</b><div style="margin-left:1.6em;">

* Use [[Wikipedia:Emailing users|email]], [[Wikipedia:IRC#List of useful channels|IRC]], [[WP:Discord|Discord]], or other <em>low-visibility</em> methods, <strong>not high-traffic noticeboards</strong> or popular talk pages.

* If in doubt, the primary method is to use IRC and join the {{IRC|wikipedia-en-revdel}} channel. To do this quickly and using your browser, click here: <strong>[https://web.libera.chat/?channel=#wikipedia-en-revdel Join IRC channel]</strong>.

* If you need to find an administrator whois active on Wikipedia right now, you can use [https://apersonbot.toolforge.org/recently-active/?admins this tool] to locate one.

* Even if you are an administrator, notify other administrators.</div></li>

</ol></onlyinclude></div>

{{notelist-talk}}

*Threats of <em>suicide or other self-harm</em> require discretion on the question of blocking but generally, specific threats should be removed (with a thoughtfully worded edit summary) and [[Wikipedia:Revision deletion|revision deleted]], pending [[Wikipedia:Requests for oversight|oversight]].

*Threats <em>against others</em> should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be blanked; consider applying [[Wikipedia:Revision deletion|revdel]] as well.

*''[https://blog.wikimedia.org/2014/09/22/wikimedia-foundation-emergency-response-system/ A behind the scenes look at the Wikimedia Foundation’s emergency response system]'', [[User:Mdennis (WMF)]], September 22, 2014

* [[m:Threats of harm|Threats of harm]] – global guidance from Meta-wiki