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| Company type | Public |
|---|---|
| Industry | Finance and Insurance |
| Founded | Muscat |
| Headquarters | , |
Key people | Sheikh Waleed Khamis Al Hashar, CEO[1] |
| Products | Financial services |
| Revenue |  US$ 1.5 billion (2018)[2] |
| US$ 469 million (2018)[2] | |
| Total assets | US$ 31.9 billion (2018)[2] |
Number of employees | 3,779[2] |
| Website | www |
Bank Muscat is a financial services provider in the Sultanate of Oman providing corporate banking, retail banking, investment banking, treasury, private banking and asset management. The bank, with assets worth US$ 31.9 billion in 2018, has the largest network in Oman exceeding 150 branches.[3] As of 2022, the bank has more than 2 million customers, 174 branches, and more than 800 points of interaction, including automated teller machines (ATM), deposit machines (CDM), and full-function machines (FFM).[4] Assets for 2021 were $34 billion and net income was $493 million.[5]
The international operations consist of a branch each in Riyadh, Saudi Arabia and Kuwait and representative offices in Dubai, UAE and Singapore.[6] The Bank has whole ownership of Muscat Capital, a brokerage and investment banking entity in Saudi Arabia,[7] and a 11.8% stake in Silkbank in Pakistan.[8]
Bank Muscat was voted the ‘Best Bank in Oman’ for seven years by The Banker, FT London[9][10];[citation needed] nine years in a row by Global Finance and Euromoney.[citation needed] Bank Muscat is the recipient of the Hewitt[clarification needed] recognition as the Middle East’s Best Employer 2009.[citation needed] The Bank was declared an Investor in People (IiP) organisation in January 2007, becoming the first banking organisation in the MENA region to be awarded the global recognition.[citation needed] In 2004, Bank Muscat became the first bank in the Middle East to be completely ISO 9000:2000 certified.[citation needed] In 2022, the bank was ranked among the top 30 banks in the region by Forbes Middle East.[11]
In 2013, the bank was hit by a $39 million fraud scheme using prepaid travel cards accessed from outside of Oman.[12] This led to an impairment charge impacting 10.5% of Bank Muscat's earnings for the period.[13]
In 2016, the United States Department of the Treasury secretly issued a license to Bank Muscat to convert $5.7 billion in Iranian overseas reserves from Omani rials into euros via United States dollars, something not normally permitted due to United States sanctions against Iran.[14]
The Treasury Department license, issued in February 2016 and never disclosed, would have allowed Iran to convert $5.7 billion it held at Oman's Bank of Muscat from Omani rials into euros by exchanging them first into dollars.
