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If at all possible, assume good faith for the intentions of others, and try to help them or resolve disputes with them on that basis.
It is important to be patient with newcomers, who will be unfamiliar with Commons' culture and rules, but may nonetheless turn out to be valuable contributors.
A newcomer's behavior probably seems appropriate to them, and a problem in that regard usually indicates unawareness or misunderstanding of Commons' culture rather than malicious intentions. Many new users who lack an intuitive grasp of Commons' customs are gradually brought around, once the logic behind these customs becomes clearer to them.
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Правила и руководства Викисклада
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