Footnotes / references Financials as of March 31, 2024[update][3]
8x8, Inc. is an American provider of Voice over IP products. Its products include cloud-based voice, contact center, video, mobile and unified communications for businesses. Since 2018, 8x8 manages Jitsi.
8x8 went public on the NASDAQ market in 1997.[7] The company moved their trading to NYSE in 2017, under the ticker symbol EGHT.[8][9] In 1999, 8x8 acquired two companies, Odisei[10] and U|Force,[11] to acquire network and server VoIP technologies.[12][13]
In March 2000, 8x8 relaunched itself as a VoIP service provider under the name Netergy Networks.[14] The company changed its name back to 8x8 in July 2001.[15] 8x8 began trading on the Nasdaq SmallCap Market on 26 July 2002.[16] The company's stock was listed on the New York Stock Exchange for a time before switching back to Nasdaq in November 2022.[17]
In 2003, the company launched a videophone service.[18] In July 2007, after startup SunRocket was liquidated, 8x8 entered an agreement to accept 200,000 of its customers.[19]
Gartner has listed 8x8 several times as a Leader for UCaaS (Unified Communications as a Service) within its Gartner Magic Quadrant, a series of technology market reports.[20][21] 8x8 has been awarded 128 patents related to semiconductors, computer architecture, video processing algorithms, videophones and communications technologies and security.[22]
In May 2010, 8x8 acquired Central Host, a California-based managed hosting company.[23] In June 2011, the company announced the acquisition of Zerigo, a Colorado-based cloud services company.[23] In September 2011, 8x8 acquired Contactual, a hosted contact center company. In 2013, it acquired United Kingdom-based Voicenet, another cloud services company.[24]
In May 2015 8x8 acquired privately held UK-based DXI Ltd., a cloud-based contact center solutions vendor for $26 million in cash and stock. The same month, 8x8 announced the acquisition of MarianaIQ (MIQ), to transform both employee and customer experience.[25] The following month, the company acquired assets of the privately held Quality Software Corp. (QSC) as well as two affiliated companies.[26]
In October 2018, 8x8 acquired Jitsi, an open source tool for chat and video conferencing, from Atlassian.[27]
In July 2019, it acquired Wavecell, a CPaaS (communications platform as a service) provider headquartered in Singapore.[28]
In Jan 2020, 8x8 acquired the Finnish startup, callstats.io, a SaaS call quality monitoring service that measures call quality in WebRTC apps.[29]
US$729 million (2024)
US$−28 million (2024)
US$102 million (2024)
