Prior to the construction of the Tyne and Wear Metro, there was a British Rail station at Byker, which was located to the north of Shields Road. The station closed to passengers in 1954, with the remainder of the Riverside Branch closing to passengers in July 1973.[2]
Heading west from the station, the route crosses the 815 m (2,674 ft) Byker Viaduct over the Ouseburn Valley, then running alongside the East Coast Main Line, before heading underground, to Manors. The S-shaped viaduct was constructed for the Tyne and Wear MetrobyOve Arup, with work on the structure commencing in 1976, with completion in 1979.[3][4]
Step-free access is available at all stations across the Tyne and Wear Metro network, with ramps providing step-free access to platforms at Byker. The station is equipped with ticket machines, a sheltered waiting area, seating, next train information displays, timetable posters, and an emergency help point on both platforms. Ticket machines are able to accept payment with credit and debit card (including contactless payment), notes and coins.[6][7] The station is fitted with automatic ticket barriers, which were installed at 13 stations across the network during the early 2010s, as well as smartcard validators, which feature at all stations.[8][9]
There is no dedicated car parking available at the station. There is the provision for cycle parking, with three cycle racks available for use.[10]
As of April 2021[update], the station is served by up to five trains per hour on weekdays and Saturday, and up to four trains per hour during the evening and on Sunday.[11]