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This article needs to be updated. Please help update this article to reflect recent events or newly available information. (September 2017)
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Scroogled (a portmanteau of "screwed" and "Google") was a Microsoft attack advertising campaign that ran between November 2012 and 2014. Created by Mark Penn, the campaign sought primarily to attack a competing company, Google, by pointing out disadvantages and criticism of their products and services in comparison to those run by Microsoft (particularly, Bing and Outlook.com). The original campaign focused on Google Shopping's change to a pay-per-click model, with later campaigns focusing upon Google's use of user data for targeted advertising, and the capabilities of the ChromeOS platform in comparison to Windows.
Although Microsoft had attacked Google in its advertising before, the Scroogled campaign began in November 2012, attacking the Google Shopping service for its shift to a pay-per-click (PPC) model in which retailers are required to pay Google to have products listed, and are ranked in search results by their payments and relevance. The site suggested that users use Microsoft's competing Bing Shopping service instead, which had previously vowed not to shift to a PPC model.[1]
The next campaign in February 2013 incorporated elements of advocacy, attacking Gmail for using the contents of messages to generate targeted advertising, and recommending Outlook.com instead. The site also featured a survey of 1,000 users against the service's advertising practices, and a petition calling upon Google to stop engaging in the practice.[2]
In April 2013, Microsoft attacked Android, citing a recent allegation that Google Play Store had been, without disclosure, leaking basic personal information about users (including names, email addresses, and phone numbers) to application developers.[3][4]
In August 2013, alongside the launch of its Bing for Schools initiative, Microsoft argued that Google's use of advertising on search results pages in an educational environment could "distract [students] from their studies", unlike the ad-free version of Bing that can be enabled through the Bing for Schools program.[5]
In November 2013, Microsoft began to offer Scroogled merchandise through Microsoft Store, such as shirts and mugs featuring designs attacking Google's privacy practices.[6] That same month, Microsoft also released a Scroogled ad starring Rick Harrison in parody of his television series Pawn Stars, which saw Harrison rejecting a Chromebook at his pawn shop due to its reliance on web-based software, as opposed to a "traditional" computer with Windows and Office.[7]
In March 2021, Google began complaining about Microsoft's "Scroogled playbook" in an official Google blog post.[8]
After terminating the Scroogled campaign, Microsoft redirected its website "scroogled.com" to "whymicrosoft.com", a website that argues that Microsoft's products are better than those of other companies.[9] The website later was updated to redirect to microsoft.com/together, later to microsoft.com/resilience, then to microsoft.com/flexibility. Currently, it redirects to microsoft.com/microsoft-cloud.[citation needed]
