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Stuart Machin
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|---|---|
| Born | 1970 or 1971 (age 53–54)[1] |
| Nationality | British |
| Title | Chief Executive, Marks & Spencer |
| Term | May 2022- |
| Predecessor | Steve Rowe |
| Board member of | Ocado Retail Limited |
Stuart Machin (born 1970) is a British business executive and the chief executive (CEO) of Marks & Spencer. He became CEO on 25 May 2022 when Steve Rowe stepped down. Machin is responsible for day-to-day leadership, with Katie Bickerstaffe as co-CEO in charge of online operations and data.[2] Reuters called this an "unconventional leadership structure".[1]
Machin joined the retail management scheme at Sainsbury's when he was 18. In 2013, he attended the Harvard Business School advanced management program (AMP).[3][non-primary source needed]
Machin started his career in retailing as a teenage shelf stacker at a Sainsbury's SavacentreinHempstead Valley Shopping Centre outside Gillingham, Kent.[1] He worked for Sainsbury's, Tesco and Asda in increasingly senior roles, followed by ten years in Australia working for the Wesfarmers conglomerate as operations director of Coles and managing director of Target Australia.[1][4] He resigned as managing director of Coles in April 2016 because of accounting irregularities that he was unaware of but "happened on [his] watch".[1] He then became CEO of Steinhoff UK, before being headhunted to join Marks & Spencer (M&S) as managing director (MD) of its food division.[1]
Machin joined M&S in May 2018.[4] According to the Retail Gazette, at the time, M&S food had been underperforming, and Machin managed to get it "firing on all cylinders again".[5]
In February 2019, M&S announced it was paying £750m for a 50% stake in a joint venture called Ocado Retail Limited, replacing Ocado's previous retail partner Waitrose which had recently started its own standalone food delivery proposition. As part of the deal, Machin became a non-executive director of the new joint venture.[6]
In May 2021, Machin was given the additional role of joint chief operating officer (COO), alongside Katie Bickerstaffe. This saw Machin assume responsibility for HR, IT, Property & Store Development, and Central & Store Operations, in addition to his role as food MD.[7]
In March 2022, it was announced that Machin would succeed Steve Rowe as CEO of M&S, while Bickerstaffe would become co-CEO.[8] Machin assumed his new role on 25 May 2022 and joined the board.[4]
Upon becoming CEO, Machin launched "Straight to Stuart", a scheme that allows staff to share views and ideas with him for improving M&S. Two ideas quickly adopted by Machin were Megan Tomkies' suggestion that staff with a stammer or speech impediment could wear a corresponding symbol on their lapel badges,[9] and Bowel cancer survivor Cara Hoofe's suggestion to have Bowel Cancer symptoms listed on toilet roll packaging and in store toilets.[10]
In August 2022, Machin said that London's Oxford Street was in danger of becoming a "dinosaur district destined for extinction", and has been vocal in support of the controversial planned demolition and redevelopment of M&S's flagship store there, close to Marble Arch.[11][12]
Machin lives in south London, and his hobbies are music, theatre, politics, food, fashion, and walking his dog, Kostas.[1]
