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現場のオペレーションを改善するために、最初に着手するなら何か？と聞かれたら、いつも﹁ふりかえり﹂から始めましょう、と答えています。かつてトラブルの起きているプロジェクトに入ったときも、まず始めたのは﹁ふりかえり﹂からでした。 ﹁ふりかえり﹂とは、文字通り現場の活動を振り返って、改善のアクションを考えることです。反省会のようにも思えますが、すべてが終わってから反省する訳ではなく、現状分析を行って、うまく続けていくための未来を向いた活動です。 この記事では﹁ふりかえり﹂という習慣について、そして、ふりかえりを実践するにあたって、進め方とポイントについて紹介します。 ふりかえりの進め方”KPT”とは 上の写真は、私たちソニックガーデンで﹁ふりかえり﹂をしている様子です。ソニックガーデンでは弟子を採用していて、その弟子と師匠とのふりかえり風景です。このように、特別な道具はなにも必要ありません。必要
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